I do love my New York Times

Imgres-1I admit it, I love sitting down every morning with my New York Times.  I am not a happy camper when I do not get my paper. 

So wherever I am, I want my paper.  Yes I know I can get it online but it just isn’t the same thing.  I like turning the pages.  I particularly like my crossword. 

I attempted to get the paper delivered this week while we were out of town skiing.  We have an account out there.  I called and asked them to start/stop.  I would take 3 full days to start and even though I called on Tuesday morning they could not deliver a paper until Saturday.  The computer was not capable of putting in a stop until I got the paper on Saturday so I have to call back on Sunday to stop which takes another 3 days. 

Here is the thing.  I know there are 21st Century pains happening over at the NY Times but I am happy to have my paper delivered just like the old times.  Why is it so difficult to make their customer happy?

Posted January 26, 2013 in musings  
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Joanne Wilson Joanne Wilson loves food, books, and music. She lives in New York City. Her husband Fred and children Jessica, Emily, and Josh are bloggers too. More »

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