I do love my New York Times
So wherever I am, I want my paper. Yes I know I can get it online but it just isn’t the same thing. I like turning the pages. I particularly like my crossword.
I attempted to get the paper delivered this week while we were out of town skiing. We have an account out there. I called and asked them to start/stop. I would take 3 full days to start and even though I called on Tuesday morning they could not deliver a paper until Saturday. The computer was not capable of putting in a stop until I got the paper on Saturday so I have to call back on Sunday to stop which takes another 3 days.
Here is the thing. I know there are 21st Century pains happening over at the NY Times but I am happy to have my paper delivered just like the old times. Why is it so difficult to make their customer happy?